♡FAQ♡

Customs

Do you do customs/commissions?

Not at this time. But possibly in the future 😊

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Refund Policy

ALL SALES ARE FINAL

I do not accept any returns or exchanges. If there is an issue with your item/order then contact me with your order number. Please be sure to read each listing carefully before purchasing.

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Lost or stolen packages

When you place an order please note that the liability is between you and the shipping carrier. Once a package leaves my hands, I am no longer responsible for it.

If your tracking has been marked as “delivered”, but you have not received it then please follow these suggestions to help you track it down.

• Confirm the shipping address you entered when ordering is correct

• Visit/ contact your nearest post office or location of shipping service

• Check with neighbors or if in an apartment, contact your front office/ building manager

• In some cases the shipping service may mis scan the label too early. Please wait at least 48hrs to see if it turns up.

• If you have followed all of these suggestions, then feel free to contact me with your order number and I’ll do my best to assist you.

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